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Contact Ease Care Group
Do you have a question or are you ready to start your journey with us? We’re here to help.
Whether you’re looking for support, making a referral, or just want to learn more about our services, it’s easy to contact Ease Care Group. Our team is ready to listen, provide clear information, and make the next steps simple and stress-free.
Areas we service
Metro Melbourne & Victoria
We’re here to help
Get in touch
Use the forms to contact Ease Care Group. Let us know what you’re enquiring about, and a member of our friendly team will get back to you promptly.
Whether you’re looking for disability support, have a specific question, or simply want more information, we’re ready to provide the answers and guidance you need.
Send us a message
Make an NDIS referral
Let's start with a conversation
Find the right support
At Ease Care Group, we know that taking the first step towards support can feel like a big decision. That’s why we make the process clear, personal, and focused on you.
Whether you’re reaching out for yourself, a family member, or someone you support, our team is here to listen first. We’ll take the time to understand your needs, answer your questions, and guide you towards the right NDIS services that fit your life.
Frequently asked questions
Your questions, answered
We understand that life isn’t static—goals change, needs shift, and sometimes new opportunities arise.
When you work with Ease Care Group, we stay flexible and responsive to your needs. If your circumstances change, we’ll review your support plan with you, making sure it continues to suit your lifestyle and aspirations.
Our focus is on creating supports that are truly personalised and can adapt when needed. Whether you want to add new goals, adjust your services, or explore different opportunities, we’ll work alongside you to make sure your support evolves with you.
That’s completely fine. We don’t have minimum hour requirements that force you into more support than you need. If a few hours per week suits your goals and lifestyle, we’re happy to work with that.
We believe that support should be as individual as you are, and we’re proud to offer options that respect your choice and control. When you contact Ease Care Group, just let us know what you’re thinking, and we’ll work with you to put a simple, personalised plan in place.
Of course. We encourage it. Choosing who you work with is a big decision, and we believe you should feel completely comfortable before committing.
We’re happy to organise an informal meeting—whether that's over the phone, a coffee catch-up, or a more formal introduction—to give you a chance to meet us, ask questions, and get a feel for how we work. There’s no obligation. We want you to feel confident and reassured that Ease Care Group is the right fit for you.
That’s not a problem at all. We work closely with Support Coordinators, Plan Managers, and other allied health professionals to ensure your supports work seamlessly together.
If you already have other providers involved, we’ll liaise with them professionally, with your permission, to make sure everything stays clear, organised, and focused on your goals.
At Ease Care Group, we believe strong teamwork behind the scenes makes things smoother for you.
Yes, we absolutely can. We understand that changing providers can feel daunting, but we’re here to make the transition as smooth and supportive as possible.
When you contact Ease Care Group, we’ll take the time to listen to your concerns, understand what hasn’t worked in the past, and work out a plan that feels safe, respectful, and empowering.
We’ll communicate clearly with you at every step and, where necessary, coordinate with your previous provider to ensure a clean handover. Our goal is to make sure you feel comfortable, respected, and in control throughout the process.
